Delta launches innovative pet travel with live updates

Travel news

Delta launches innovative pet travel with live updates

By
28 January 2020

By | 28 January 2020

The airline has partnered with CarePod to create a state-of-the-art pet travel carrier

Your furry friends can now experience a new standard of travel when flying with Delta. The company has teamed up with CarePod to create a state-of-the-art pet travel carrier with many industry-leading features.

The carriers are fitted with innovative technology, such as real-time updates throughout the journey, which will provide first-class pet safety while on the go. Other features include stronger walls protecting against temperature fluctuations, windows and doors with blinds to help create calming environment, or the world’s first built-in hydration system. In addition, there will be a GPS tracking and monitoring system connecting directly to Delta Cargo Control Center.

The carriers are fitted with innovative technology — Delta Media Room Group Created with Sketch. The carriers are fitted with innovative technology — Delta Media Room

After a successful two-month trial period, preceded by five years of research, development, and testing, Delta will launch a phased rollout in the United States. The CarePod carrier will be offered at eight US locations: Atlanta, Boston, Los Angeles, Minneapolis, New York (JFK and LaGuardia), San Francisco and West Palm Beach.

A phased rollout across Delta’s United States’ network is expected to follow.

“Continuous innovation is in Delta’s DNA and the launch of the CarePod pet travel carrier, an industry first, is an example of us seeking out innovative partnerships and looking at ways to improve the customer experience throughout all parts of their journey,” said Shawn Cole, Vice President — Delta Cargo.

“As the only airline to offer this premium pet travel solution, it represents a significant improvement for the millions of people who want to travel with their four-legged family members.” 

Delta provides special training to ground handlers who take care of the animals

After a successful two-month trial period, preceded by five years of research, development, and testing, Delta will launch a phased rollout in the United States — Delta Media Room Group Created with Sketch. After a successful two-month trial period, preceded by five years of research, development, and testing, Delta will launch a phased rollout in the United States — Delta Media Room

Delta has a team of specialists and vets who constantly review processes and policies for further improvements in pet safety. Ground handlers are specially trained to provide care for the animals at every step of their journey. The airline also provides holding areas and vehicles with controlled temperatures and overnight kenneling services.

“We’re thrilled that pet owners can now vacation and fly their pets with Delta’s best-in-class CarePod solution, having the peace of mind that their pets are protected in smart pet travel carriers, that are also digitally supervised by the Delta Cargo Control Center throughout the entire journey,” says Jenny Pan, founder and CEO of CarePod.

“With the Delta partnership, we aim to raise the benchmark for pet air travel to allow families and pets to stay connected and travel safely together.”

Jana Brnáková

Jana Brnáková

"days like this. like your day today. maybe the rain on the window trying to get through to you. what do you see today? what is it? where are you?" CB