The idea of having all air and all ground transport combined into one single platform was well received at the Phocuswright Conference 2019
One of the major travel industry innovators — Kiwi.com — has recently announced a ground-breaking change in its operation. From an online travel agency, the company is turning to the Global Virtual Supercarrier.
Kiwi.com Co-founder and CEO Oliver Dlouhý presented the concept at the Phocuswright Conference 2019 in Fort Lauderdale, Florida on 19 November. The Virtual Global Supercarrier’s ambition of aggregating all air and all ground transport inventories to one single platform was well received by the audience and Kiwi.com won the Launch People’s Choice award.
The award was received by Kiwi.com’s VP of Growth, Brand & Communications, Raymond Vrijenhoek, during a ceremony.
“We are very happy and proud of winning the People’s Choice award at the 2019 Phocuswright conference. A well known and prestigious event where the audience has clearly understood and appreciated our vision for the future,” Vrijenhoek said in a press release.
From any A to any B, anywhere in the world
In his presentation, Dlouhý described the meaning of Virtual Global Supercarrier. By virtual, the company means that they include third-party travel itineraries to their database. Global means that the company operates online, and Supercarrier underlines the fact that it combines all modes of transport.
“If you go just around your corner to your favorite restaurant, or within the region, or to the other side of the planet — perhaps to the Kiwi.com headquarters in Brno, Czech Republic — we will always have the right answer,” Dlouhý said in the presentation.
By combining all the modes of travel — be it flights, trains, buses, ride-hailing services or even city micro-mobility, Kiwi.com aims to always provide the best results for trips from any A to any B, anywhere in the world.
“Our goal is to have vast majority of global transportation content covered in three years”
At the presentation, Dlouhý added that currently, Kiwi.com covers 99 percent of global flight inventory. The company has included 60 ground carriers, mostly in Europe, and keeps on adding new ones every week.
According to Dlouhý, Kiwi.com is connecting 3,500 airports and 1,000 stations which are soon going to ramp up to 35,000, mostly in the US and Europe.
Recently, Kiwi.com has launched Virtual Fare Types, which are unifying and simplifying the change and refund conditions for its customers.
“This way we can show the very simple and unified conditions to all people right at the booking, so they can make an educated decision. Until the end of the year, we will integrate the first ride-hailing services in selected cities,” Dlouhý said.
“At the beginning of the next year, we will launch our Loyalty program that will reward our customers for any trip they make.
“Our goal is to have vast majority of global transportation content covered in three years.”