- Introduction
These are the terms and conditions (“Terms”) which apply to the Kiwi.com and AXA Partnership promotion that may be carried out via a social media platform Instagram operated by Meta Platforms Limited (“Platform”) (“Promotion”).
In these Terms, “we”, “us”, “our”, all mean Kiwi.com s.r.o., having its registered address at Rohanské nábřeží 678/25, 186 00 Praha, Czech Republic.
- Duration
The duration of the Promotion will be from 22th January 2024 to 11th February 2024 (“Term”). The Term may be extended at our discretion. All times will be based on Central European Time.
During the Term, several separate contests (“Contests”) will be held on our Instagram profiles. Each Contest shall be announced via a post on our respective Instagram profile (“Announcement”) and such Announcement shall also contain the duration of the Contest (“Contest Period”) after which we shall select the winner of each Contest.
We reserve the right to change the Promotion start and end dates without a prior notice.
- Entering the Promotion
During the Term, individuals wishing to enter the Promotion (“Participants”) will have the opportunity to participate by deciphering a message displayed in the Announcement on Instagram and by submitting the answer to us. The Announcement will include the deadline by which the answer has to be submitted.
The entry to the Promotion will be free of charge, and open to individuals aged 18 or over (at the time of entry) who:
- are residents of the Czech Republic, Slovakia, Germany, Poland or Romania (“Territories”) at the time of entering the Promotion,
- decipher the message in the image shared in the Announcement,
- submit the answer via a comment under the Announcement, and tag there another user via the functionalities of the Platform, indicate in the comment from country they are from, and
- follow the Kiwi.com profile on the Platform on which the Announcement was made, and
- agree with these Terms.
Internet connection and mobile data rates may apply to the Participant. The cost of accessing the Promotion will be dependent on the Participant’s internet service provider and shall be the responsibility of the Participant only. We held no liability towards the Participant’s costs.
Deadline to enter each Contest will be provided in the respective Announcement.
- Winners and Prizes
The Promotion is organised on our Instagram profiles on multiple occasions (Contests) where each of them shall have a separate winner. Details of each Contests shall be provided in the respective Announcement.
The Promotion is available to the residents of the following countries:
- Czech Republic, Slovakia, Germany, Poland or Romania.
The winner of the Contest shall be selected from the participants who fulfil the requirements according to Art. 3 of these Terms based on the following method:
- For the Czech Republic, Slovakia - selection by a draw from all qualified participants,
- For Poland, Germany and Romania - first to fulfil the requirements.
A winner shall be selected for each Contest and the Prize for winning the Contest shall be a 100 EUR voucher (“Voucher” or “Prize”) which can be used for the purchase of Kiwi.com Services in accordance with the Terms and Conditions of Kiwi.com available at https://www.kiwi.com/pages/content/legal . The voucher can be used only when making a purchase through the Kiwi.com’s apps.
The winner shall be notified within 24 hours after the end of the Contest Period. To claim the Prize, the winner must reply to such notification within 24 hours. Once the Prize is claimed, the voucher will be delivered to the winner within the next 48 hours. The winner must provide us with their name and contact information, so we can deliver the voucher.
Each Participant can be awarded a Prize only in one Contest during the Promotion.
The voucher is single-use and no cash alternative will be offered. The voucher shall remain valid for 2 months after its issuance. To the use of the vouchers these rules apply.
- Final provisions
This promotion is in no way sponsored, endorsed or administered by, or associated with, the company operating the Platform.
Any breach of these Terms may result in invalidation of the awarded voucher, without prior notice and any compensation.
The Promotion is not open to the employees of Kiwi.com and their relatives.
These Terms shall be governed by the laws of the Czech Republic, and any and all disputes shall be settled by competent courts of the Czech Republic.
Depending on the jurisdiction to which the winner is subject, the prize may be subject to personal income tax.
These Terms are available in English, Polish, Romanian, German, Czech and Slovak. In case of any inconsistencies the English version shall prevail.
Information about processing of your personal data
Data Controller
Personal data of Participants of the Promotion will be processed by Kiwi.com s.r.o., having its registered address at Rohanské nábřeží 678/25, 186 00 Praha, Czech Republic.
What, why and on what basis
We will use your personal data (namely your nickname, photos, contact information) for the purpose of allowing you to participate in the Promotion, Promotion evaluation, to provide you with a prize, for advertising on our websites and social media channels. This processing shall be done based on our legitimate interest to promote our services and products.
Where do we get your personal data?
We collect the personal data through the Platform.
Sharing your personal data
The personal data is processed and shared with third parties only to the extent to which it is necessary, so we can choose and identify the winner, and make sure that the winner fulfilled all prerequisites to win. In limited circumstances and to the necessary extent, we might temporarily process your personal data internally within the Google Workspace apps operated by the company Google Ireland Limited. Furthermore, for the purpose of carrying out this Promotion, your data will be shared with the Platform operated by Meta Platforms Ireland Limited.
Duration for which your personal data will be stored
We will process your personal data for the whole promotion Term and then for the duration of statutory limitation period, which is generally 3 years, plus an additional 1 year because of the time reserve necessary for delayed deliveries of notices and our additional actions.
Your rights
We want you to always be in control of your personal data. To this end, you have certain rights that allow for it. Under certain conditions, you may:
- Gain access to all your data that we use or are processing, and even get a copy of all of it
- Ask us to delete your data
- Correct the data that we are processing if you think that there are mistakes
- Restrict the processing of your data
- Receive your Personal Data in a commonly used and machine-readable format or to have this data transmitted to a different provider,
- Submit an objection against the processing of your personal data.
You can exercise your rights by contacting us at privacy@kiwi.com .
Data Protection Officer
With regard to all issues related to the processing of your personal data and to the exercise of your rights under the GDPR, you may always contact our Data Protection Officer, Oliver Švolík, at privacy-dpo@kiwi.com
Complaints
If you feel that we mishandled your Personal Data, please turn to us first. We promise that we will try our best to resolve the situation. You can always approach us with any privacy or data protection related issue at privacy@kiwi.com .
Nevertheless, at any time, you have the right to lodge a complaint with a supervisory authority. If you are from the EU, you can lodge a complaint at the authority in the member state of your residence, in the member state where you work or in the member state of the alleged infringement.
Generally, the complaints will be handled by the Czech Office for Personal Data Protection. You can learn more at http://www.uoou.cz .
