TripAdvisor users name 2018’s best airlines

The most successful carrier in the annual Travellers’ Choice Awards has been named as Singapore Airlines

If you don’t know which airline to choose for 2018, TripAdvisor’s review writers have the answer for you.

In the annual ranking, users of the world’s largest site for travelling, hospitality and restaurant reviews have given Singapore Airlines the Travellers’ Choice Award, making it the best carrier for this year.

The site gathered reviews and data between February 2017 and February 2018, and evaluated their quantity and quality.

Air New Zealand came in second, knocking Qatar into third place – etr Sommer Photography / Shutterstock singapore airlines best airlines Tripadvisor
Air New Zealand came in second, knocking Emirates into third place – Petr Sommer Photography / Shutterstock

With the highest score from all carriers compared, Singapore Airlines was this year’s choice. Air New Zealand came second, pushing last year’s winner Emirates down to third.

“Best crew, best in flight meals, best entertainment, best customer service, always courteous and helpful, nothing is too much trouble, and reasonable fares. I only fly Singapore Airlines, I tried the rest, I stay with the best! Other airlines please take notice,” TripAdvisor user Whiska wrote in a review.

“Found it a very relaxing experience from beginning to end. The cabin staff are particularly courteous and eager to please. Love the hot towels at the beginning of the flight and another opportune moment,” user helenmcsherry from London agrees with the choice.

Asian airlines outperform their European and North American competitors – WorldStock / Shutterstock singapore airlines best airlines Tripadvisor
Asian airlines outperform their European and North American competitors – WorldStock / Shutterstock

Carriers from Asia performed best in the comparison of continents, as Japan Airlines, EVA Air and Korean Air also made it into the top 10.

In more specific categories, Singapore Airlines also scored the highest in the economy and first class travel sectors. Air New Zealand was named the number one premium economy provider, while Qatar Airways took the title for best business class.

The only American carrier that managed to receive enough positive reviews to get into the list was Southwest Airlines, while Jet2.com is the only European airline – coming seventh overall.

World’s top 10 airlines according to TripAdvisor Travellers’ Choice

  1. Singapore Airlines
  2. Air New Zealand
  3. Emirates
  4. Japan Airlines
  5. EVA Air
  6. Southwest Airlines
  7. Jet2.com
  8. Qatar Airways
  9. Azul
  10. Korean Air