You can pick from 3 different fare types when you make a booking. You’ll find the details here:
Each fare has different rules when it comes to changes or cancellation. It cannot be changed after you book.
If you're likely to change your trip, book a Standard or Flexi Ticket. That way, you’ll only pay the price difference for the new ticket.
After you change your trip, Saver Ticket rules will apply for all other changes or cancellations.
In case you might need to cancel for personal reasons, book a Flexi Ticket. We’ll give you 90% of the price back when you cancel up to 48 hours before your trip.
You can make changes or cancel up to 48 hours before your trip.
If you booked less than a week before your trip, you can make changes or cancel up to 4 hours before the journey.
If you don't want to change or cancel, choose the cheapest Saver Ticket.