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AirHelp+ passenger rights assistance

Summary: Compensation for flight delays, cancellations, and overbookings.

About AirHelp
AirHelp is the world leader in air passenger rights assistance with over 7 million passengers helped and an Excellent rating on Trustpilot.

Compensation and reimbursement assistance services
When available, AirHelp+ will help you collect the following from the airline(s):
  • Flight compensation service: up to 600 € for flight delays, cancellations, and overbookings.
  • Cost reimbursement service: up to 7,000 € for extra costs caused by a delay, including lost baggage and missed reservations (hotels, flights, etc).
Amounts will vary according to the terms and conditions of the respective carrier(s).

How it works
  • The AirHelp service will be added to all flights and all passengers in your booking.
  • You will receive an email confirmation of the service.
  • When your flight is affected by a known issue, AirHelp will contact you to begin the process for your claim. 
  • The time it takes to receive payment varies according to the airline.
How to make a claim
  • Make sure that you keep all documentation provided to you by the airline.
  • Follow the instructions in the automated email from AirHelp to begin the process of your claim. 
  • AirHelp will deal with the airline on your behalf.
  • Available payment methods include bank transfer, cheque, and PayPal.
Hassle-free service
AirHelp+ will provide instant notifications of your rights when your trip is affected. And there are no additional service charges.

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