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COVID-19 (coronavirus)

My trip (or a part of it) has been canceled

If your trip or a part of it gets canceled by the carrier(s), we’ll notify…

What trip refund options do I have?

Under normal circumstances, we only offer refunds according to your fare type…

Traveling during COVID-19

Here's what you should know if you plan to travel or are traveling…

Carrier voucher refunds

We always do our best to get monetary refunds for our customers. However, it is not always possible with certain carriers…

Ryanair’s refund process

Ryanair now asks for personal details to issue refunds…

How can I cancel my trip for a refund?

You can cancel your trip and request a refund via your Kiwi.com account…