If you need to cancel your trip
You can cancel your trip up to 48 hours before its scheduled departure, and still be eligible for a refund. Your refund will depend on the ticket type you picked when booking your trip, and will either be in Kiwi.com Credit or sent back to your original form of payment.
To stay covered in case of medical issues, you should add travel insurance. The insurance provider usually compensates your expenses if you can't travel because of medical reasons.
You can also cancel directly through the carrier. Their policies differ, and we can’t guarantee how much you’d receive. If they can provide you with a refund, they’ll either send it to you, or send it to us on your behalf. If you know the carrier will send your refund to us, you can speed up the process by sending us a message to let us know
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