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  1. Home
  2. Covid-19 (Coronavirus)
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COVID-19 (coronavirus)

  • My trip (or a part of it) has been canceled

    We'll notify you and let you know your options as soon as the carriers inform us.
  • What trip refund options do I have?

    Under normal circumstances, we only offer refunds according to your fare type.
  • Traveling during COVID-19

    Here's what you should know if you plan to travel or are traveling.
  • Carrier voucher refunds

    We do our best to get you a monetary refund but it’s not always possible.
  • How can I cancel my trip for a refund?

    You can cancel your trip and request a refund via your Kiwi.com account.
  • Ryanair’s refund process

    Ryanair now asks for customer verification to issue refunds.