The latest information related to COVID-19 (coronavirus)

Customer Support is forced to prioritize calls. Please only contact us if you depart in less than 3 days. To see if your trip is affected go to Manage My Booking

Working together to get you home

Our number one priority is to ensure all our customers reach their destinations safely. Please understand, wait times might be longer.

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Solutions for travelers during the COVID-19 pandemic

    Refunds & cancellations

    Learn more about our numerous refund options like carrier self-service and instant refunds.

    Request a refund

    The fastest and easiest way to cancel a flight or receive a refund is to do so in Manage My Booking.

    Latest coronavirus information

    Read more about the coronavirus outbreak and whether it affects your trip.

    COVID-19 information
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