Lost, delayed, or missing baggage

• I missed my connection because of delayed baggage

  If you have our disruption services, we might get you an alternative or a refund.

• I was charged for baggage at the airport

  If you added baggage with us, and it wasn’t added, we’ll reimburse the fee.

• My baggage is lost or damaged

  If your baggage is lost or damaged please reach out to the airline.