How can we help you?

Flexi Ticket

Summary: The best option if you’re likely to change or cancel your trip.

You can choose your fare type when you make a booking. With a Flexi Ticket, you’ll receive the following.

With Flexi Ticket, you’ll automatically receive Premium Services with no processing fee for additional services and 24/7 customer support in English.

You’ll only pay the difference for your new booking. If the price is the same or lower, it’s free.
After you change your trip, Saver Ticket rules will apply for all other changes or cancellations.
If you decide to cancel your booking, you’ll get a 90% refund.
You can make changes or cancel up to 48 hours before the journey.

Was this article helpful?