Refunds

• What trip refund options do I have?

  Your refund options differ depending on the situation.

• Carrier voucher refunds

  We do our best to get you a monetary refund but it’s not always possible.

• Ryanair’s refund process

  Ryanair now asks for customer verification to issue refunds.

• I got charged extra at the airport. How do I get a refund?

  If we failed to add services or check you in online as promised, we’ll refund you.

• How do I receive my refund from Kiwi.com?

  Depending on the type of refund, you might receive payment via various methods.

• How long does it take to receive a refund?

  The length of this process depends on the refund type and payment method.

• What are my refund options for bookings to or from the United States?

  Your options depend on whether or not you have our disruption services.