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How to cancel or change your insurance

Sign in to your booking, scroll down to Extra services, and click Insurance.

You can cancel your insurance up to a certain date. Afterwards, insurance is non-refundable.
  • AXA Assistance USA, Inc. (for American nationals): After purchasing it you can cancel within 10 days, as long as your trip hasn’t already begun. Please review your plan documents for full details as cancellation terms vary by state. Insurance cancellation must be done for all passengers at once.
  • AXA (for non-American nationals): You can cancel anytime, for any traveler, up to 48h before your journey.

With AXA Assistance, non-American nationals can switch their level of protection from Travel Basic to Travel Plus, or vice versa.

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