What's unique about Kiwi.com?
At Kiwi.com, we help you find and book cheap itineraries that you won’t find with other search engines or carriers. Our Kiwi-Code checks all available routes and their combinations to identify the best deals to make travel accessible and open to all.
In addition to regular one-way or round-trip itineraries, we also offer our unique travel hacks. Whether that looks like combining separate flights that are cheaper than a carrier connection, or getting off during your layover instead of the final destination because it’s cheaper than a direct flight — with us, you’ll always see all the options.
How does it work?
You can adjust our search options to find just the right itinerary for you and use hacks like price alerts to get the best deal.
When you book your trip with us, we’ll make your reservation with the carriers and handle baggage, seating, and other services that come with the reservation for you.
⚠️ If you make changes or request additional services after you book, we might charge service fees. This will depend on the service options you pick during booking.
But it doesn’t end here. Our bookings include different services/options, and we offer extra support to make traveling with multiple carriers simple, so that you know what to expect and stay protected in case of unexpected events. Each carrier has its own rules, so we’ve unified your options for when you need to change or cancel, and we offer unique services such as the Kiwi.com Guarantee that will help you in case of carrier disruptions.
💡 Our Guarantee is especially convenient when the carriers in your itinerary don’t cooperate and you have a self-transfer during the layover. If you book such an itinerary, any disruptions that might affect your connection won’t be covered by the carriers. But with the Kiwi.com Guarantee, we’ll make sure you reach your final destination or get a full refund.
We can also offer to check you in online for all of your flights, so you don’t have to do it manually with each airline.
And on top of our own services, we provide third-party extras such as travel insurance or AirHelp’s compensation services.
Can I handle my booking directly with the carriers?
In most cases, you’ll be able to access your reservation on the carrier’s website but there are a few exceptions.
You usually only need your name and carrier reservation number (PNR) to get into your booking. However, some carriers require more credentials and as we book your trip using virtual contact details, you might not always be able to sign in. Check this article for more details.
You shouldn’t make any significant changes to your booking directly with the carriers — like a trip change or change of contact details — because we won’t be able to assist you in case of disruptions.
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