How can I change my trip?
You can change your trip up to 48 hours before your departure. Keep in mind that trip changes must be made for all passengers on the itinerary.
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How do I request a trip change?
To request a change, sign in to your account, open your trip, and scroll down to the Rebooking & cancellations section and click Change your trip.
You can choose to change the whole itinerary or just a part of it. If you’d like to only change a part of your flight but are unable to, send us a message and we’ll do our best to help.
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If your trip has more than one segment and it's possible to change some of them separately, you can choose to change the whole itinerary or just a part of it. If it's not possible, you won't be able to choose.
We'll show you all possible options along with the carriers' prices. Some changes might be for free, while others might be more expensive than a new ticket. The price always depends on the carriers and your ticket type.
If you like one of the options, you can continue with the change. If there’s any fee, you’ll need to pay to proceed.
The price you see is always final. There are no additional refunds or deductions for the replaced flights.
If you’d rather apply for a refund, please cancel the whole itinerary and make a new booking. In some cases, it might be cheaper. You’ll find more in this article.
When we change your trip, we’ll send you a confirmation with the new e-ticket. This can take a few hours.
Can I make additional changes?
You won't be able to change your itinerary online if it has been changed before. If you need to make further changes, please contact us.
After you change your trip once, the lowest ticket type — Saver Ticket — rules will apply for all other changes or cancellations.
Can I make a specific request?
If you have a special request or don't see a trip you like, our agents can assist you manually. Scroll down to the very bottom of the search results and click Manual change request. You can specify the details in the description.
Our agents will get back to you with any options via email.
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