If you can’t travel or don’t like any of the offered alternatives, you should apply for a refund.
You’ll get refunded for the unused parts of your trip if you have protection through our disruption services. If not, you can apply for a carrier refund for the canceled flights through us or directly with the carrier.
You can sign in to your account, open your trip, and click Refunds and cancellations at the top of the page.
When the carriers cancel the trip, they should usually provide a full refund for the canceled portion. However, their policies might be slightly different in force majeure or other extraordinary situations.
Check the carriers’ policy in your itinerary to know what to expect.