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When exactly does it apply?

We’ll cover you in all these cases:
  • Carrier cancellation
  • Schedule change or delay that affects the rest of your itinerary (for example, if it causes you to miss your remaining connections or if your itinerary is impossible to take)
  • Schedule change of more than 24 hours

    There are only a few exceptions: extraordinary circumstances that are beyond our or the carriers’ control, situations where you made changes directly with carriers or added baggage to a no-bag-itinerary, or situations where you missed your flight or couldn’t take it because of missing visa or other documents.

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